Legal · Transparency

Participation & Liability Waiver.

We believe in full transparency. This is the exact waiver every guest signs, online before booking or in person on arrival, before taking part in any Arena X VR experience.

Last updated: May 2026

ArenaX VR Ltd – Participation & Liability Waiver

This waiver applies to all participants attending and using the facilities operated by:

ArenaX VR Ltd

Arrowe Brooke Road, Commercial Park, Upton, Wirral, CH49 1AB, Unit 9

ArenaX VR – Participation & Liability Waiver

1. Acknowledgement of Participation

I understand that ArenaX VR provides immersive free-roam virtual reality experiences which involve physical movement whilst wearing VR equipment, including headsets and controllers.

I acknowledge that participation may involve walking, turning, ducking, reaching and interacting with virtual environments and other participants within the arena space.

I agree to follow all instructions, safety briefings, marked boundaries and staff guidance at all times.

2. Health & Fitness Declaration

By participating, I confirm that I am physically and mentally fit to take part in VR activities.

I understand that virtual reality experiences may not be suitable for individuals with certain medical conditions, including but not limited to:

  • Epilepsy or photosensitive conditions
  • Heart conditions
  • Severe motion sickness or balance disorders
  • Back, neck or joint injuries
  • Pregnancy
  • Any condition affected by physical activity or immersive visual stimulation

If I experience dizziness, nausea, discomfort, panic or disorientation during the experience, I will immediately stop and notify a member of staff.

3. Player Conduct & Safety

I understand that multiple participants may be playing simultaneously within the VR arena.

To ensure the safety of all participants, I agree:

  • Not to run at any time
  • Not to intentionally make physical contact with other players
  • Not to engage in reckless, dangerous or aggressive behaviour
  • To remain aware of my surroundings whilst immersed in VR

ArenaX VR reserves the right to remove any participant whose behaviour is considered unsafe, disruptive or inappropriate, without refund.

4. Equipment Responsibility

I acknowledge that all VR equipment supplied by ArenaX VR is professional-grade equipment and must be handled responsibly.

I agree:

  • To use all equipment only as instructed by staff
  • Not to tamper with, misuse or intentionally damage equipment
  • To report any faults or damage immediately

I understand that I may be held financially responsible for damage caused by negligence, reckless behaviour, intentional misuse or failure to follow staff instructions.

5. Assumption of Risk

I understand that participation in virtual reality activities carries inherent risks, including but not limited to:

  • Trips, slips or falls
  • Collisions with objects or other participants
  • Physical strain or injury
  • Motion sickness or sensory discomfort

I voluntarily accept and assume all risks associated with participation.

6. Limitation of Liability

Nothing within this waiver excludes liability for death or personal injury caused by negligence where such liability cannot legally be excluded under UK law.

To the fullest extent permitted by law, ArenaX VR, its owners, employees, contractors and venue partners shall not be held liable for any injury, loss, damage or expense arising from participation in the VR experience except where caused by proven negligence.

7. Hygiene & Sanitation

I agree to follow all hygiene and sanitation procedures implemented by ArenaX VR, including the use of sanitised equipment and protective covers where provided.

ArenaX VR reserves the right to refuse participation where hygiene procedures are not followed.

8. Photography & Media

I understand that photographs or videos may occasionally be taken for promotional or social media purposes. If I do not wish to appear in any media, I will notify a member of staff prior to participation.

Participant Details

This section is completed in person or via our digital waiver before your session begins.

  • Participant Name: _______________________________________
  • Signature: ______________________________________________
  • Date: ___________________________________________________
  • Emergency Contact Number: _______________________________

Parent / Guardian Consent (Under 18s)

I confirm that I am the parent or legal guardian of the participant named above and consent to their participation in ArenaX VR activities under the terms outlined within this waiver.

  • Parent / Guardian Name: _________________________________
  • Signature: ______________________________________________
  • Date: ___________________________________________________

Ready to play?

By booking online or attending on site, you agree to sign this waiver.

Book a Session